Returns & Exchanges
At Pike Nursery, we stand behind the quality of our plants and home goods; if you are not completely satisfied with your purchase, you may return it within 30 days for a full refund or exchange. Our Lifetime Guarantee also applies to all trees and shrubs planted with Pike Planting Mix to ensure your garden's long-term success.
Gather Documentation
Locate your original register receipt or order confirmation email to ensure a smooth processing of your return or exchange.
Prepare the Item
Ensure that plants are in healthy condition and hard goods are in their original packaging with all tags attached before bringing them back to the store.
Visit a Location
Bring your items and proof of purchase to the customer service desk at any of our local Pike Nursery garden centers.
Receive Refund
Once your return is verified, our team will issue a refund to your original payment method or provide store credit for future gardening projects.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing